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TROUBLESHOOTING TABLE
Problem
The appliance does not operate.
The temperature inside the
appliance is too high or too low.
The appliance is operating poorly
Water is running out of the
appliance.
The led light is not working.
The appliance is operating noisily
8
General terms and conditions of service and warranty
We do not need to remind you of the importance of service. After all, we develop our products to a standard so that
you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are
entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and
claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.
2-year full manufacturer's warranty
1. Customers enjoy a 2-year full manufacturer's warranty on all Inventum products. Within this period, a faulty
product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full
manufacturer's warranty, you can either return the product to the shop you bought it from or contact the Inventum
costumer service department via the form at
2. The 2-year warranty period starts from the date the product is bought.
3. In order to claim under the warranty, you must produce a copy of the original receipt.
4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
5-year Inventum warranty
1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic
appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer's warranty, extended by a
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•
English
Possible cause
The mains plug is not connected.
There is no mains supply.
There is a problem with the fuse.
The thermostat is not set correctly.
The door is not closed properly.
There is too much food in the
appliance.
There is not enough space near the
rear and side walls.
The drain outlet is blocked.
The mains plug is not connected.
The led light is defective.
Normal noises are:
•
cracking noise - due to expansions of the appliance material when it
warms or cools.
•
motor noise - indicate the compressor is operating normally.
•
bubbling and splash noise - due to the flow of the refrigerant in the tubes
of the system.
'https://www.inventum.eu/service-aanvraag'
Possible solution
Connect the mains plug.
•
Do a check if the mains plug is
correctly connected to the mains
socket.
•
Make sure that the mains supply
is on.
Do a check on the fuse box.
Set the thermostat to a lower or
higher setting.
Check the door and close it properly.
Make sure the appliance is not
overloaded. The cool air must be
able to circulate.
Make sure there is enough
space around the appliance during
installation for ventilation.
Clear the drain outlet. Refer to
Defrosting the refrigerator
section
compartment
.
Connect the mains plug.
Contact the service department.
.
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