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Pick-up & Replace Waranty
The PondECO Next comes with a 2-year warranty with Pick-up & Replace service. Should the pump fail
despite correct use and regular cleaning, it will be picked up and replaced with a new pump free of
charge. On working days, your request will be processed within 48 hours, on weekends and public
holidays it will take longer.
This is how the Pick-up & Replace Warranty works:
• You report the warranty claim via our website (https://aquadistri.com/pick-up-replace/).
• You complete the on-line service form in full.
• You upload a digital copy (jpg, pdf or png) of the valid proof of purchase showing the purchase date
of the PondECO Next pump.
• The pump must be properly used and maintained (regularly descaled and cleaned (see user manual) and the cord
and rotor are not damaged).
• The pump must not be more than 2 years old (warranty period).
• The pump should be presented complete and clean for replacement.
• The Pick-Up & Replace Warranty is only applicable in the Netherlands, Belgium, Luxembourg, Germany, France
and the United Kingdom. For residents of other countries the normal warranty applies, for this you need to
contact the dealer where the pump was purchased.
Warranty
2 years manufacturer's warranty on materials and construction defects. Devices must be returned complete with
all components, accompanied with an official proof of purchase confirming a purchase date for any warranty
claims. Incomplete devices of which parts are missing, and devices without proof of purchase are not eligible for
warranty. After receiving and checking, we will determine whether the device will be repaired or replaced. For a
device repaired or replaced under warranty, the remaining time of the original warranty period applies. Carefully
read the instructions on installation, use and maintenance. Damage due to incorrect use, damage due to
contamination or not cleaning the device, wear and damage to the rotor and damage to the cord are not covered
by the warranty.
Always keep the proof of purchase, without proof of purchase the warranty will be void!
Recycling
This symbol indicates that this product (if it is discarded) may not be disposed of with normal household waste.
Instead it must be handed in at an official collection centre (e.g. HWRC). Or can be returned to the dealer when
purchasing a similar new product. Follow the applicable rules in your country for the separate collection of
electrical and electronic products.
Separate collection and recycling are better for the environment, public health and reduces waste.
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