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•
If the issue persists, restore your Mobile WiFi to its
factory settings and try again.
What should I do if my Mobile WiFi's signal
reception is weak or the Internet speed is
slow?
•
Move your Mobile WiFi closer to a window or use it in an
open area to receive better signal.
•
However, if your mobile phone receives good signal
strength at the same spot where your Mobile WiFi is
placed, restore your Mobile WiFi to its factory settings
and try again.
Refer to the Appearance section above to restore your
Mobile WiFi to its factory settings.
What should I do if I can't connect to my Mobile
WiFi after a period of inactivity?
Your Mobile WiFi may be in sleep mode or powered off.
•
Press the Power button on your Mobile WiFi. If the LCD
screen turns on, your Mobile WiFi was in sleep mode. In
this mode, your Mobile WiFi automatically disables Wi-Fi
to save power. You can disable the sleep mode through
the app.
•
If there is no response after you press the Power button,
your Mobile WiFi is powered off. Press and hold the
Power button to power it back on.
Avoid using your Mobile WiFi where active wireless
devices are prohibited (such as during flights), and
ensure that it is powered off.
Why can't I access the web-based management
page by entering 192.168.8.1 on my browser?
This is likely due to an IP address conflict when the Mobile
WiFi assigns itself a new IP address. Please try entering
192.168.9.1 and see if this resolves the issue.
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