UK
Trouble Shooting
If your BUFFALO product develops a fault, please check the following table before making a call to your
BUFFALO agent.
Fault
The product is not working
Product does reach set temperature
The light only comes on when the power is
going to the element so the product can be
hot when this light goes out.
Power indicator light comes on but product
does not heat up
Product slow to heat up
No power
Technical Specifications
Code
Voltage
CD474
230V 50Hz
1500W
DM902
230V 50Hz
2900W
DM903
230V 50Hz
2200W
GJ454
230V 50Hz
1500W
GJ455
230V 50Hz
2200W
GJ456
230V 50Hz
2900W
The product is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply problem
Internal wiring fault
Faulty thermostat
Faulty element
Bulb has failed
Faulty element
Faulty thermostat
Thermostat set incorrectly
Cooking surface not cleaned
Faulty element
Thermal cut-out switch
has activated
Plate Type
Power
Current
Watts
Top
6.5A
Rib
12.6A
Rib
9.5A
Rib
6.5A
Flat
Flat
9.5A
Flat
12.6A
Probable Cause
Dimensions
Bottom
h x w x d (mm)
Rib
210 x 290 x 320
Rib
210 x 540 x 320
Rib
380
210 x
x 320
Flat
210 x 290 x 320
Flat
210 x 380 x 320
Flat
210 x 540 x 320
Action Required
Check the unit is plugged in correctly and
switched on
Call your BUFFALO agent or qualified
electrical technician
Replace the plug fuse
Check power supply
Call your BUFFALO agent or qualified
electrical technician
Call your BUFFALO agent or qualified
electrical technician
Call your BUFFALO agent or qualified
electrical technician
Call your BUFFALO agent or qualified
electrical technician
Call your BUFFALO agent or qualified
electrical technician
Call your BUFFALO agent or qualified
electrical technician
Check thermostat setting
Clean cooking surface as instructions
Call your BUFFALO agent or qualified
electrical technician
Press re-set switch on rear of unit
Weight Kgs
14.5kgs
27kgs
19kgs
16kgs
21kgs
29kgs