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8 Warranty (Europe)
We provide a 24-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain
unaffected by this. You may exercise your statutory guarantee rights free of charge. The
guarantee does not cover damage caused by improper handling or use of the product or
defects which have only a minor impact on the product's functionality or value. In addition
to this, the guarantee also excludes parts which are subject to wear and tear; transport
damages insofar as we are not responsible for them and damages caused by repairs
which were not carried out by us.
This product has been constructed for non-commercial use (domestic use) and its
performance is designed to meet the corresponding needs. The guarantee only covers
commercial use insofar as it is comparable to domestic use. The product is not intended
for any other type of commercial use.
In the case of legitimate complaints we may either repair the defective product or replace it
with a defect-free product at our discretion. Obvious defects must be notified to us within
14 days of the product's delivery. Any further claims are excluded.
When making a guarantee claim please contact us before you return the product (always
with the purchase receipt!).
(Guarantor)
Braukmann GmbH
Raiffeisenstraße 9
D-59757 Arnsberg
Service-Hotline International:
Tel.: +49 (0) 29 32 / 80 55 4 – 99
Fax: +49 (0) 29 32 / 80 55 4 – 77
eMail:
kundenservice@caso-design.de
Internet: www.caso-design.de
caso Personenwaage BS 1
9
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