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Troubleshooting by yourself
So that as few problems as possible arise, it is important to empty the dust container regularly and
6
Troubleshooting by yourself
take this opportunity to check the filters and clean them if they are dirty.
Before contacting our customer service, check with the help of below table whether you can correct
the problem yourself.
Problem
The appliance stops sud-
denly
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The integrated overheating protection has tripped (possibly due to
a full dust bag or the like)
In this case, clear the problem as follows:
1. Switch off the appliance.
2. Pull plug from main socket.
3. Remove the cause of overheating (either by emptying the dust
container page 17, "Emptying the dust container", cleaning
the filters page 17, "Cleaning or replacing the filter" or disas-
sembling telescopic tube and suction hose to remove blockag-
es that might have built up).
4. Be sure to also check hose, nozzles and telescopic tube when
searching for the cause of overheating.
5. Close the cover and re-fit all accessory.
6. Wait another 45 minutes.
After the appliance has cooled off, you may switch it on again.
Solution
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