guarantee and service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
guarantee restrictions
The shaving heads (cutters and shaving guards) are not covered by the
terms of the international guarantee because they are subject to wear.
ordering accessories
To purchase accessories for this appliance, please visit our online shop at
www.shop.philips.com/service. If the online shop is not available in
your country, go to your Philips dealer or a Philips service centre. If you
have any difficulties obtaining accessories for your appliance, please
contact the Philips Consumer Care Centre in your country. You find its
contact details in the worldwide guarantee leaflet.
cleaning
-
We advise you to use the HX110 Philips Cleaning Spray to clean the
shaver.
-
Specific types only: The best and most hygienic way to clean the
shaver is in the Jet Clean System. Only use the Jet Clean System with
the original HQ200 cleaning fluid.
Replacement
-
We advise you to replace your shaving unit (RQ12xx series) or
shaving head holder (RQ11xx series) every two years. (Fig. 5)
-
RQ12xx series: Always replace the shaving unit with an original
RQ12 philips shaving unit.
-
RQ11xx series: Always replace the shaving head holder with an
original RQ11 philips shaving head holder.
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