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Beschikbare talen
then receive further information on the
processing of your complaint.
•
After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with
the proof of purchase (receipt) and
specification of what constitutes the
defect and when it occurred. In order
to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods,
express or other special freight. Please
send the equipment inc. all accessories
supplied at the time of purchase
and ensure adequate, safe transport
packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our service
branch, which will be happy to issue a
cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
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