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Troubleshooting
All electrical devices can malfunction. This does not necessarily mean that the device is defective.
Therefore, please refer to the table to verify whether the issue can be rectified.
Issue
Not operating / no fan function
No flame effect light
The heater stops after a
few minutes
Danger!
Never attempt to repair the defective - or supposedly defective - device on your own. You
can put yourself and other users in danger. Only authorised specialists may perform these
repairs.
All manuals and user guides at all-guides.com
Solutions and tips
Check that the power plug
is properly plugged in.
Check if the safety shut-
down feature is activated.
Call a qualified electrician to
check the LED system.
T he electrical fireplace
does not receive enough
supply air. Ensure that
there is sufficient supply
air, e. g. through non-seal-
able openings in doors and
windows.
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