10. WARRANTY
The warranty period begins with the day of the
purchase and is subject to the provisions below :
• Within the period of warranty, all defects which
are to be attributable to defective materials or
manufacturing will be eliminated free of charge.
Any complaints are to be reported immediately
upon their detection.
• The warranty claim becomes void in the case of
interventions undertaken by the purchaser or by
third parties. Damage resulting from improper
handling or operation, incorrect setting-up or
storage, inappropriate connection or installation
or Acts of God or other external influences are
excluded from warranty.
• Parts being subject to wear and tear, such as the
pump wheel (impeller) and mechanical shaft seals
are excluded from warranty. Accessories and
bladder are guaranteed for 6 months.
• All parts were manufactured using maximum
care and high-quality materials and are designed
for a long life-cycle. It should be understood,
however, that the wear and tear depends on the
kind of use, the intensity of use and the internals of
maintenance. Complying with the installation and
maintenance information contained in the present
operating instructions will therefore considerably
contribute to a long life-cycle of these wearing
parts.
• In case of complaints, we reserve the option of
repairing or replacing the defective parts or replace
the entire device. Replaced parts will pass into our
property.
• Claims for liquidated damages are excluded unless
they are caused by wilful acts or negligence on the
side of the manufacturer.
• The warranty does not provide for any claims
beyond those referred to above. The warranty claim
has to be evidenced by the purchaser in the form
of the submission of the sales receipt. The present
warranty commitment is valid in the country in
which the device was purchased.
PLEASE NOTE :
1. Should your device fail to function properly, please
verify first whether an operating error or another
cause is present which cannot be attributed to a
defect of the device.
2. In case you have to take or send in your defective
device for repair, please be sure to enclose the
following documents :
- Sales receipt (sales slip)
- A description of the occurring defect (a description
as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective
device for repair, please remove any attached parts
which do not belong to the original condition of the
device. If any attached parts of this kind should
be missing upon the return of the device, we shall
not be liable for them.
11. HOW TO ORDER SPARE PARTS
For a list of available parts, please contact
your dealer.
ODREA is working to supply main spare parts of
this pump during 5 years, starting from the
construction date of the pump written on the rating
label
12. SERVICE
In the case of warranty claims or malfunction,
please contact your point of sale. Repair from
After Sale Service during the guarantee does not
extend its initial duration.
For EC countries only
Do not throw electric appliances in your dustbin!
According to EU guideline 2012/19/EU concerning
old electric and electronic appliances and its
implementation in national law, such appliances must
be collected separately and fed into an environment-
friendly recycling system. Please consult your local
waste management system for advice on recycling.
GB