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Trouble-shooting
•
Important note: When working on the operator, always pull out the mains plug beforehand!
Fault/Malfunction
Door does not fully close/open
Door presses into the end-of-travel
positions
After closing, door opens again to
produce a slight gap
Door does not respond to impulse from
hand transmitter but does respond to
push-button or other impulse generators
Door does not respond to impulse from
hand transmitter or ot other impulse
generators
Insufficient range of hand transmitter
Diagnostic display
•
During operation, the display provides diagnostic information on any possible faults / malfunctions
Number State
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Operator starts up and "0" goes out.
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Top end-of-travel position Open has been reached.
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Bottom end-of-travel position Closed has been reached.
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Gate end position has not been reached.
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0 displayed during the next opening and closing cycle
and then goes out.
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0 continues to be displayed.
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Door neither opens nor closes.
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Door no longer closes.
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Gate setting und learning cycle not correctly finalized.
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Permanent impulse signal at the start input.
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An error ocurred in setting the operator.
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Fault during learning cycle.
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Door neither opens nor closes.
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Motor has come to a standstil.
Retain these installation, operating and maintenance instructions for the full duration of the operator's service life!
Possible cause
Door mechanics have changed
Set closing/opening force too weak.
End-of-travel positions incorrectly set
Optimum setting of end-of-travel positions has
not been achieved
Door blocks just before CLOSE position
Flat battery in hand transmitter
Aerial not plugged in/aligned
No hand transmitter programmed
See diagnostic display
Flat battery in the hand transmitter
Aerial not plugged in/aligned
On-site screening of receiving signal
Diagnosis / Remedy
Operator receives a start impulse at the START input or via a receiver,
normal operation.
Operator is carrying out a learning cycle for the force limit.
Caution:
Force-learning cycle not completed. Must be repeated.
Too much pressure in the gate's end-of-travel positions. Gate setting required.
STOP A connection is interrupted.
External safety device has been activated (e.g. wicket door).
STOP B connection is interrupted.
External safety device has been activated (e.g. photocell).
Repeat gate setting in menus 3 & 4 and complete force-learning cycle
subsequently.
Door no longer accepts a start impulse. External impulse generator emits a
permanent impulse signal (e.g. button is jammed)
Travel path too long.
Repeat setting procedure (menu stages 3 and 4).
Repeat position learning cycle. (menu stages 3 and 4)
Reduce force when approaching the end-of-travel positions.
Fault during self-test. Disconnect power supply.
Motor does not rotate. Call in a specialist company.
Deleting radio codes
Press oval key. Keep key pressed while inserting power plug.
All radio codes stored in the hand-held transmitter are now deleted.
Restoring factory setting
Press Open and Close keys at the same time. Keep keys pressed for approx. 3 sec while inserting
power plug.
The factory setting has been restored.
Remedy
Have door checked.
Change force setting (menu stages 5 and 6)
Reset end-of-travel positions (menu stages 3
and 4)
Reset end-of-travel positions (menu stages 3
and 4)
Remove obstruction or reset CLOSE end-of-
travel position (menu stage 4)
Replace battery in hand transmitter
Plug in/align aerial
Programme hand transmitter (menu stage 1)
See diagnostic display
Replace battery in hand transmitter
Plug in/align aerial
Connect external aerial (accessory)
During these travel cycles the force is not monitored!
GB
Subject to changes
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