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DAILY CARE AND MAINTENANCE
Safe and efficient use can only be achieved if the E-Step is properly
installed and maintained. It is your responsibility to ensure that the E-Step
is maintained regularly. Parts that have been used and/or damaged must
be replaced before the E-Step is used again. The E-Step should only be
stored indoors. Long-term exposure to weather and temperature/humidity
changes can have a serious impact on the electrical components and moving
parts of the unit. Always unplug the charging cable from the unit before
cleaning or servicing it.
•
Always charge before exhausting the battery to prolong the battery's lifespan.
•
The battery pack performs better at normal temperature, and poor when it is
below 0°C. For instance, when it is below -20°C, the riding range is only half or
less at normal state. When the temperature rises, the riding range restores.
•
E-Step shall be only be used with original batteries and charging of the E-Step
shall only be done by the original charging adapter supplied with the E-Step (or
any battery model or charging adapter model approved by the manufacturer as
compatible).
•
Do not place the battery in an environment where the ambient temperature is
higher than 50°C or lower than -20°C (e.g., do not leave the E-Step or the battery
pack in a car under direct sunlight for an extended time).
•
If the E-Step is expected to be left idle for more than 30 days, please fully charge
the battery and place it in a dry and cool place. Keep in mind to recharge it every 60 days to
protect the battery from potential damage which is beyond limited warranty.
Cleaning & Storage
•
If you see stains on the E-Step's body, wipe them off with a damp cloth. If the stains
won't scrub off, put on some toothpaste, and brush them with a toothbrush, then
wipe them off with a damp cloth.
•
If you see scratches on plastic parts, use sandpaper or other abrasive materials
to polish them.
NOTE!
•
Do not clean the E-Step with alcohol, gasoline, kerosene or other corrosive
and volatile chemical solvents to prevent dire damage.
•
Do not wash the E-Step with a high-pressure water spray.
•
During cleaning, make sure that the E-Step is turned off, the charging cable is
unplugged, and the rubber flap is closed as water leakage may result in electric
shock or other major problems.
•
When the E-Step not in use, keep it indoors where it is dry and cool. Do not
put it outdoors for long time. Excessive sunlight, overheating and overcooling
accelerate tire aging and compromise the E-Step and the battery pack's
lifespan.
•
For more information, please visit https://www.virtufit.nl/service/faq/
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