WHAT TO DO IF...
Problem
The appliance does not oper-
ate.
The appliance is noisy.
The lamp does not work.
The compressor operates con-
tinually.
Water flows into the refrigera-
tor.
The temperature in the appli-
ance is too low/too high.
16
Possible cause
The appliance is switched off.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
There is no voltage in the
mains socket.
The appliance is not supported
properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incorrectly.
Many food products to be fro-
zen were put in at the same
time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The door is not closed correct-
ly.
The water outlet is clogged.
Food products prevent that
water flows into the water col-
lector.
The temperature regulator is
not set correctly.
The door is not closed correct-
ly.
The food products' tempera-
ture is too high.
Many food products are stored
at the same time.
The door has been opened of-
ten.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
Check if the appliance stands
stable.
Close and open the door.
Refer to "Replacing the lamp".
Refer to "Operation" chapter.
Wait a few hours and then
check the temperature again.
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before stor-
ing.
Refer to "Closing the door".
Clean the water outlet.
Make sure that food products
do not touch the rear plate.
Set a higher/lower tempera-
ture.
Refer to "Closing the door".
Let the food products temper-
ature decrease to room tem-
perature before storage.
Store less food products at the
same time.
Open the door only if necessa-
ry.