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Do not drop or hit the product. If the product is damaged, unplug the product and contact our customer
service.
Installation
Download the Smart Life App
1) Navigate to the Google Play or App Store and download the Smart Life App. Or scan the below QR code to
install it:
2) Create an account in the Smart Life App
Configure the Smart Plug
Note: This smart plug does not work with a router that only has one WiFi network and continuously switches
between 2.4Ghz and 5Ghz via its own intelligence. To install the plug, the 5Ghz network on this router must be
permanently disabled. This leaves only the 2.4Ghz network. Refer to the router manual for instructions.
A router with a 2.4Ghz and 5Ghz WiFi network does not have this problem. In this case, connecting to the
2.4Ghz WiFi network is sufficient.
1) Connect your smartphone to the 2.4Ghz WiFi network
2) Open the Smart Life App
3) Click on the blue plus sign in the Smart Life app to add a device
4) Select Smart Plug (Wi-Fi)
5) Follow the steps on the screen. Please note that in one of the screens you have to select a radio button
"Confirm flashing light" to enable the "next" button.
6) Wait until the Smart Plug is connected
7) You can now use all the available functions in the Smart Life app. You can also use Google Home and
Amazon Alexa for voice commands
Troubleshooting
Always make sure that your phone is connected to your 2.4Ghz WiFi network.
The Smart Plug cannot find my WiFi network
Check whether a 2.4Ghz WiFi network is active. This Smart Plug only works with the 2.4Ghz network and not
with the 5Ghz network. If no 2.4Ghz network is active, you can activate it via your router settings.
Check that the device is placed within range of the WiFi connection.
It is not possible to connect to the WiFi network
Go to your router settings:
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Configure the encryption method (security) as WPA2-PSK and authorization type as AES. Or set both to
automatic.
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Make sure the wireless MAC filtering function is active. If necessary, remove the device from the
filtered devices to make sure the router is not blocking devices from connecting
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Check if the WiFi network password is correct.
The Smart Plug cannot find my WiFi network
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