7.8 ERROR CODE DEFINITION
The display can show the errors of a pedelec. If an error is detected, the wrench icon
appears on the display and one of the following error codes will be displayed.
Note: Please read the description of the error code carefully. If you see the error code, restart the
system first. If the problem is not resolved, please contact your dealer.
Error
Declaration
The throttle is not back in its correct
04
position.
05
The throttle has fault.
07
Overvoltage protection
Error with the hall sensor signal
08
inside the motor
09
Error with the Engine phase's
The temperature inside the engine
10
has reached its maximum protection
value
The temperature sensor inside the
11
motor has an error
Error with the current sensor in the
12
controller
Error with the temperature sensor
13
inside of the battery
Troubleshooting
Check the throttle can adjust back into its
correct position, if the situation does not
improve, please change to a new throttle.(only
with this function)
1. Check the connector of throttle whether
they are correctly connected.
2. Disconnect the throttle, If the problem still
occurs, please contact your retailer.
(only with this function)
1. Remove the battery.
2. Re-Insert the battery.
3. If the problem persists, please contact your
retailer.
Please contact your retailer.
Please contact your retailer.
1. Turn off the system and allow the Pedelec
to cool down.
2. If the problem persists, please contact your
retailer.
Please contact your retailer.
Please contact your retailer.
Please contact your retailer.
14
BF-UM-C-DP C10-EN November 2019
Error
Declaration
The protection temperature inside
14
the controller has reached its maxi-
mum protection value
Error with the temperature sensor
15
inside the controller
21
Speed sensor Error
25
Torque signal Error
Speed signal of the torque sensor has
26
an error
27
Overcurrent from controller
30
Communication problem
Brake signal has an error
33
(If brake sensors are fitted)
BF-UM-C-DP C10-EN November 2019
Troubleshooting
1. Turn off the system and let the pedelec cool
down.
2. If the problem persists, please contact your
retailer.
Please contact your retailer.
1. Restart the system
2. Check that the magnet attached to the
spoke is aligned with the speed sensor and
that the distance is between 10 mm and 20
mm.
3. Check that the speed sensor connector is
connected correctly.
4. If the error persists, please contact your
retailer.
1. Check that all connections are connected
correctly.
2. If the error persists, please contact your
retailer.
1.Check the connector from the speed sensor
to make sure it is connected correctly.
2.Check the speed sensor for signs of damage.
3.If the problem persists, please contact your
retailer.
Please contact your retailer.
1. Check all connections are correctly con-
nected.
2. If the error persists, please contact your
retailer.
1. Check all connectors.
2. If the error continues to occur, please con-
tact your retailer.
15