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7
frequently asked questions
Problem
The vacuum cleaner does not
switch on.
The suction power is decreased.
The vacuum cleaner makes
more noise.
The brush of the turbo brush no
longer rotates.
The battery does not charge.
Possible cause
The battery is empty.
The battery does not charge (indication light
does not light up red when charging).
The temperature of the battery is too high.
The adaptor is defect.
The dust collector is full.
The filters are clogged.
The dust collector is full.
The filters are clogged.
Dirt or hair block the brush
The vacuum cleaner is not placed correctly
on the charging stand.
The temperature of the battery is too high
(> 55°C) or too low (< 0°C).
Solution
Charge the battery. The indication light is red
while charging.
Replace the vacuum cleaner on to the charging
stand and make sure the connection points
connect.
Leave the vacuum cleaner to cool down for 30
minutes at room temperature and then turn it
back on.
Contact the customer service of Inventum.
Empty the dust collector.
Clean the filters or replace them when they are
worn or damaged.
Empty the dust collector.
Clean the filters or replace them when they are
worn or damaged.
Clean the turbo brush according to the
instructions.
Replace the vacuum cleaner on to the charging
stand and make sure the connection points
connect.
Leave the vacuum cleaner to cool down for 30
minutes at room temperature and then turn it
back on.
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