FAULTS
Symptom
Excessive ice formation in the
freezer.
Door does not open easily.
The water dispenser is not
functioning.
Warning
It is normal for the cooling circuit to make gurgling or expansion noises.
If you are unable to solve the problem then contact the service centre. When you do so, state the
type, model and serial number shown on the type plate or label on the inside of the appliance.
Possible cause
The door does not seal
properly (the seal is dirty, the
door is misaligned or the seal
is damaged, etc.).
Door seals not installed
correctly.
You are trying to open the
appliance's door just after
you have closed the door.
Then opening the door is
difficult. When you open
the door, cold air escapes
from the appliance and is
replaced by warm air from
the surroundings. As this
air cools a slight vacuum is
created that makes it more
difficult to open the door.
The water tank is not installed
correctly.
There is not enough water in
the water tank.
The water supply hose is
blocked or bent.
The water in the supply hose
or in the water tank is frozen.
Solution
Make sure that the door is
closed properly. Clean the
door seals. Call the service
centre if the door seals are
damaged.
When changing the direction
of rotation of the door, the
door seal must be turned
180°. Check if this is correct.
The situation returns to
normal after a few minutes,
and the door opens easily
again.
Make sure the water tank is
installed correctly.
Make sure there is enough
water in the water tank.
Make sure the water supply
hose is unblocked and clear
of any obstruction.
Select a higher temperature
for the refrigerator.
EN 33