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Troubleshooting
Problem
Possible Cause
Revitive is on (lights
Not placing both bare feet on the
illuminated on the
foot-pads at the same time.
LED display) but
I cannot feel the
electrical stimulation
through the foot-
pads.
Your feet may be dry.
You may be dehydrated.
The
intensity level may be on
too low a setting.
Electrode cord is connected to
device.
If, having tried the solutions
above, you still cannot feel the
stimulation:
22
4426_IFU04_18137108.indd 22-23
4426_IFU04_18137108.indd 22-23
Solution
Ensure that your feet are bare and
each foot is placed on each of the
foot-pads at the same time. Keep
increasing the
intensity up to a
maximum of 50 until you feel the
stimulation.
Moisturise the soles of your feet
to improve conductivity and
stimulation and try the procedure
again. You may also have to
increase the
intensity level.
Drink plenty of water before
and after using the device. The
device uses your body to create
the electrical circuit. Water is an
excellent conductor of electricity
and if your body is less hydrated
(below 60%) then the stimulation
may be less, therefore it is
important to always remain well
hydrated.
This is a very safe device. Keep
increasing the
intensity
level towards 50 until you feel
the stimulation. You may find
that you have to increase the
intensity
level as you get used
to the therapy. The aim is not to get
to 50 but to find a setting that is
comfortable for you.
Disconnect the Electrode cord - the
foot-pads will not work while the
Electrode cord is plugged in.
Test the device by placing one hand
across both footpads at the same
time (The heel end of the footpads
is easiest). With your other hand,
and starting from zero, increase
the
intensity level until you can
feel the stimulation. If you can feel
the stimulation through your hand
then the device is working. If on 50
you still cannot feel the stimulation
then please contact your authorised
dealer.
Problem
Possible Cause
No power or lights
AC Adaptor not switched on at the
to Revitive when it is
electrical socket or AC Adaptor not
switched on.
plugged into device properly.
Revitive is not
REVITIVE IS NOT DESIGNED TO VIBRATE.
vibrating.
My legs are aching
You may have the
after treatment.
too high a setting and your muscles
are being overworked.
For more information including Frequently Asked Questions,
please visit www.revitive.com
Solution
Check electrical socket power
is switched on and the AC Adaptor
is plugged into the device correctly.
If still not working – contact your
authorised dealer.
intensity on
Leave adequate time after each
treatment to allow the muscles
to recover (just like after vigorous
exercise!). On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatized to the
stimulation.
EN
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01/07/2021 15:04
01/07/2021 15:04
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