13 Elektrostatische ontlading...................................................................................................................................................................................................... 55
14 Toegankelijkheid .............................................................................................................................................................................................................................56
HP en toegankelijkheid...........................................................................................................................................................................................................56
De toezegging van HP .................................................................................................................................................................................................56
Uw behoeften evalueren .................................................................................................................................................................................57
Toegankelijkheid voor HP producten.....................................................................................................................................................58
Normen en wetgeving.............................................................................................................................................................................................................58
Normen ..................................................................................................................................................................................................................................58
Mandaat 376 - EN 301 549 ............................................................................................................................................................................58
Wet- en regelgeving....................................................................................................................................................................................................... 59
Organisaties....................................................................................................................................................................................................................... 59
Onderwijsinstellingen..................................................................................................................................................................................................60
Koppelingen van HP ......................................................................................................................................................................................................60
Contact opnemen met ondersteuning.......................................................................................................................................................................60
15 Informatie over ondersteuning............................................................................................................................................................................................ 62
Manieren om hulp te vragen .............................................................................................................................................................................................. 62
Klantenondersteuning voor reparaties .....................................................................................................................................................................63
Voordat u een hardwareupgrade uitvoert ...............................................................................................................................................................63
Index................................................................................................................................................................................................................................................................64
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