The pump starts without utility
request
The pump does not start and
the status signal is BL
The pump does not start and
the status signal is PB
The Pump and the COM BOX
2 do not connect to each other.
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FIRMWARE UPDATE
The ESYBOX DIVER firmware can be updated via cloud or app using DConnect Box 2.
When a new firmware is available, the interface sends a notification and gives the user the opportunity to start the update..
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CLEANING STORAGE MAINTENANCE
The pump does not require any maintenance. Frost can damage the pump. In very cold temperatures, remove the pump from the
liquid, empty it and store it away from frost. Before any cleaning work is carried out, the pump must be disconnected from the power
mains.
Once the pump has been removed from the liquid, it is advisable to clean the following parts with a simple jet of water:
- Filter (open, see figure 1A)
- Suction filter with float, in case of version X (see figure 3)
- Non-return valve. In this case, remove the part concerned as shown in figure 11.
Be sure to reassemble all parts correctly.
ENGLISH
Leak in the system.
Lack of water or pump not primed
Obstruction in suction
Setpoint not reachable with the set RM value
Low supply voltage
Excessive voltage drop on the line
They are galvanically separated.
They are too far apart.
The two units are not associated (only in
case of replacement of a unit)
Table 7 Troubleshooting
Check the system, find and eliminate the leak.
Prime the pump and check whether there is air
in the pipe.
Check whether the suction or any filters are
blocked.
Set a RM value that allows the setpoint to be
reached.
Check the presence of the correct supply
voltage.
Check the section of the power supply cables.
Check that the two units are on the same power
supply and in the same phase.
Connect the two units at a shorter distance.
Perform the association procedure
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