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6
Troubleshooting
Table 1: Troubleshooting
Problem
Noisy sound of the moving
parts (example: cantilever
arm).
Actuator makes an unusual
sound.
Patient hoist does not lift
anymore.
Lowering the patient in case
of emergency does not
work.
Battery cannot be charged
Cause of problem
Lubrication is necessary.
The actuator is damaged.
1. Electric actuator is damaged.
2. The user weight is too high
(system status LED blinks,
two beeps can be heard).
3. Manual control or actuator are
not connected.
4. Battery not connected or not
connected properly to control
box.
5. Battery too low.
6. Emergency stop is activated
(system status LED is on).
There is required a minimum
weight load to lower the patient.
1. Batteries not fitted correctly to
control box.
2. Mains cable defect.
3. Batteries are defected.
4. Control box with included
charger is defected
5. Battery charger is defected
20
Eagle 620, Eagle 625
Troubleshooting
Problem solving
Lubricate the moving parts.
(Do not lubricate the actuator!)
Replace the actuator or contact
your specialist dealer.
1. Replace the actuator.
2. Use a patient hoist with higher
maximum user weight.
3. Check
connections.
necessary
connect
control or actuator.
4. Check battery is installed or
the connection of the battery.
5. Charge
the
batteries
replace.
6. Deactivate
the
stop.
If the patient weight is too low pull
down slightly on the cantilever
arms or adjust the lowering speed.
1. Check batteries are connected
to the control box.
2. Change mains cable.
3. Replace battery.
4. Replace control box with
included charger.
5. Replace new battery charger.
2022-10
If
manual
or
emergency
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