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Useful information
Hints and tips
Problem
The induction hob cannot be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make crackling
or clicking noises.
The induction hob makes a
low humming noise when
used on a high heat setting.
Possible causes
No power.
The controls are locked.
There may be a slight film
of water over the controls or
you may be using the tip of
your finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive
scourer or cleaning
products being used.
This may be caused by
the construction of your
cookware (layers of
different metals vibrating
differently).
This is caused by the
technology of induction
cooking.
41
EN
What to do
• Make sure the induction
hob is connected to the
power supply and that it is
switched on.
• Check whether there is a
power outage in your home
or area. If you've checked
everything and the problem
persists, call a qualified
technician.
• Unlock the controls.
See section 'Using your
induction cooktop' for
instructions.
• Make sure the touch
control area is dry and use
the ball of your finger when
touching the controls.
• Use cookware with
flat and smooth bases.
See 'Choosing the right
cookware'.
• See 'Care and cleaning'.
• This is normal for
cookware and does not
indicate a fault.
• This is normal, but the
noise should quieten down
or disappear completely
when you decrease the heat
setting.
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