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Useful information
Troubleshooting guide
• Depending on the model, your washing machine has several automatic safety features�
Thanks to these features, the system can detect problems in time and trigger the appropriate
safety measures� In many cases, these problems are so minor that they can be resolved in
a matter of minutes�
The washing machine does not start and none of the indicator lights are on. Check that:
• The electrical outlets are plugged into the wall outlet and the power is "ON"�
• The wall outlet is working properly (use a bedside lamp or similar device to test it)�
The washing machine does not start... and the "Start/Pause" indicator light is flashing.
Check that:
• The door is properly closed (child safety)�
• The "Start/Pause" button has been activated�
• The "Water tap closed" indicator lights up� Open the water tap and press the "Start/Pause"
button�
The appliance stops during the cycle (depends on the model). Check that:
• The "Tank full" indicator lights up� Deactivate this option by pressing the "Start/Pause"
button or by selecting and starting the "Drain" program�
• Another program has been selected and the "Start/Pause" indicator light flashes� Reselect
the program of your choice, then press the "Start/Pause" button�
• The door has been opened and the "Start/Pause" indicator light flashes� Close the door and
press the "Start/Pause" button again�
• Check that there is not too much foam inside� Otherwise, start the anti-foaming program�
The appliance will operate in automatic mode after a pause.
• The appliance's safety system has been activated (go to the "Error description table" section)�
At the end of the wash cycle, some washing product residue remains inside the dispenser
drawer. Check that:
• The fabric softener compartment grille and the main wash compartment separator are
correctly fitted in the dispenser drawer and all the parts are clean (see "Care and maintenance"
section)�
• There is enough water getting inside the appliance� The screen filters in the water supply
system may be blocked (see the Care and maintenance section);
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