After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Test dishes
These tables have been produced for test institutes to facilitate
the inspection and testing of the various appliances.
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350.
Baking
Whirls
Small cakes (20 per tray)
Hot water sponge cake
Double crust apple pie (black tins placed next to one
another, fig. A)
Double crust apple pie (black tins placed next to one
another, fig. A)
Double crust apple pie (black tins placed diagonally across
from each other, fig. B)
* Preheat oven
** Preheat for 10 minutes
52
E no.
After-sales service O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Please note the information in the tables about preheating. The
table values do not include Rapid heat up.
Note: For baking, use the lower of the temperatures indicated
first.
Shelf posi-
Operating
tion
mode
3
%
1
"/|
1+3
3/~
1+3+4
3/~
3
%
1
"/|
1+3
3/~
1+3+4
3/~
2
%
1
3/~
1
0/}
1
"/|
1+3
3/~
FD no.
Temperature
Baking time in
in °C
minutes
140-150*
25-35
140-150
25-35
140-150*
30-40
130-140*
40-50
160-170**
25-30
160-180
25-35
140-150**
30-40
140-150**
35-50
160-170*
25-35
160-170*
25-35
170-180*
60-70
180-190
75-85
170-180*
65-75